Software Support Services 2.0 - Microsoft; Office suite software; Proactive Services; Ongoing Support
Mumbai Metropolitan Region Development Authority · Mumbai, Maharashtra · Software Licenses & Cloud Services · open
Key facts
- Tender value: ₹2.5Cr
- EMD: ₹5.0L
- Published: 03 Nov 2026
- Closing date: 24 Nov 2026
- Status: open
- Status as of: 05 Nov 2026 02:32 UTC
- Ministry: Mumbai Metropolitan Region Development Authority
- Department: Mumbai Metropolitan Region Development Authority
- Office: Maha Mumbai Metro Operation Corporation Ltd
Description
Three-year contract for proactive ongoing support services for Microsoft office suite software. Buyer-added scope specifies 500 Microsoft 365 Apps for enterprise licenses and 100 Email Security Licenses.
Eligibility & requirements
- Experience required: 5 years
- Past performance: 40%
- Startup relaxation: No
- MSE relaxation: No
- Documents required: Experience Criteria, Bidder Turnover, Certificate (Requested in ATC), OEM Authorization Certificate, Additional Doc 1 (Requested in ATC), Additional Doc 2 (Requested in ATC), Additional Doc 3 (Requested in ATC), Additional Doc 4 (Requested in ATC), Copies of relevant contracts / orders supporting experience providing services during each of the Financial year, Certified Audited Balance Sheets of relevant periods or a certificate from the Chartered Accountant / Cost Accountant indicating turnover details
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Commercial terms
- Bid type: Two Packet Bid
- Evaluation: Total value wise evaluation
- Make in India (MII): Yes
- MSE preference: No
Line items (3)
- Software Support Services 2.0 - Microsoft; Office suite software; Proactive Services; Ongoing Support; General Service Provider — Qty: 1 Service
- Microsoft 365 Apps for enterprise — Qty: 500 License
- Email Security Licenses — Qty: 100 License
2 tender document(s) available — sign up to download.
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