RFP for conceptualization, fabrication and maintenance of lounge of ITD at IITF from 14-27 Nov, 2026
Central Board of Direct Taxes · New Delhi, Delhi · Facility Management & Housekeeping · open
Key facts
- EMD: ₹10.0L
- Published: 06 Oct 2026
- Closing date: 27 Oct 2026
- Status: open
- Status as of: 18 Oct 2026 22:19 UTC
- Ministry: Ministry of Finance
- Department: Department of Revenue
- Office: Directorate of Income Tax (Public Relations, Printing & Publications)
Description
Open, two-bid turnkey services tender for conceptualization, design, fabrication and maintenance of the Income Tax Department Taxpayers’ Lounge at Pragati Maidan, New Delhi. The lounge covers 507.00 sqm and includes furniture, counters, displays, technology, staffing, public engagement activities and event support. The structure must be completed by 12.11.2026 and maintained through 27.11.2026.
Eligibility & requirements
- Startup relaxation: No
- MSE relaxation: No
- Documents required: Pre-qualification checklist and documentary evidence as specified in Annexure A, Integrity Pact (Annexure D), Relevant Information about the bidder agency (Annexure E), Technical bid, Financial bid
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Commercial terms
- Bid type: Two-bid system (Technical and Financial Bids)
- Evaluation: Final Composite Score: 70% technical score (including presentation) and 30% financial score
- Make in India (MII): No
- MSE preference: No
Line items (19)
- Conceptualization, designing and fabrication of the Taxpayers’ Lounge in Pragati Maidan, New Delhi in an area of 507.00sqm required to be undertaken on a turnkey basis, including maintenance of the Taxpayers’ Lounge during entire duration of IITF. This should include:- • Two sitting rooms one for the Officers deputed on day-to-day basis 3 executive quality sofa sets and 3 centre tables and another room for the VVIP with 5 executive quality sofa sets and 5 centre tables respectively along with provision for at least 4 CCTV cameras in the lounge area. The provision should include recording of live feed also. • One store room cum pantry with shelves to store the books, stationery, etc. with 3 round tables with 6 chairs to be kept for officials to have meals, tea etc. — Qty: 1 Nos
- The backdrop, façade & brandings / signages for the stall. Branding and signage including standees etc. should be LED module backlit. — Qty: 1 Nos
- Flooring of the stall at a height of 4 inch above the ground level. Agency will arrange 6 battery operated Golf Carts facility on the Inauguration Day of the Trade Fair by the Department for dignitaries of the Department and 4 carts for remaining days. — Qty: 1 Nos
- Two reception counters for general information. — Qty: 1 Nos
- One information counter each (total Four) as mentioned in Para 2.2(v) alongwith adequate furniture/chairs and storage space. Six elegant glass round tables alongwith 3 sleek chairs for each table. Laptops should be provided for the counters alongwith provision of 5G dongles for internet support. — Qty: 1 Nos
- 4-5 brochure stands. — Qty: 1 Nos
- Provision for 50 extra (foldable) chairs for seating within the lounge must also be made. Wall gardening Planters etc. for the stall. — Qty: 1 Nos
- Provision of 1 holographic screens (big size) and 5-7 LED/HD screens (50 inches or above) alongwith laptops for running videos/presentations. Apart from them, Two-Three colour printer should also be provided, 1touch screen connected to internet, 55 inches LED TV screen for showing e-book/pamphlets/brochures — Qty: 1 Nos
- Videos of 5 minutes is to be made capturing thrice a day i.e. 15 minutes per day capturing important events of each day and a compiled video of 8 minutes (approx.) is to be made covering whole event (capturing the inauguration, activities, footfalls, experiences of the people and feedback), photo album covering important events. — Qty: 1 Nos
- Provision for high quality Hindi and English speaking manpower in adequate numbers to manage the stall including host, Quiz Master, 2 Tax Professionals, receptionist (3-4 people) supervisors, cleaners, security guards, technicians, etc. — Qty: 1 Nos
- Provision of Hi-Tech LED video wall having 2.5 mm blocks with crisp high definition visual output. Provision of a photo album covering all important events. — Qty: 1 Nos
- Lighting (spot lights and halogens) as per the design and requirement. Provision of high quality camera for the live transmission of the activities in the drawing area be made. — Qty: 1 Nos
- High quality sound system for making announcements as well as providing audio to the film being run on the LCD/LED screens. — Qty: 1 Nos
- Cost of execution/arrangement of (a) Nukad Natak/Pantomime (b) Magic Show (b) Conduct of Quiz, which will include all expenses of the artists, Quizmaster and Tax Professionals etc. (c) Various counters (d) Drawing/painting (e) prominent speakers & Performers — Qty: 1 Nos
- Tea/coffee vending machine and provision for meals/snacks etc for the personnel deputed as well as dignitaries of Income Tax Department visiting the stall would be arranged by the agency for not exceeding the amount of Rs. 5,00,000 (Inclusive taxes). This will include expenses on inauguration day and other major visits. — Qty: 1 Nos
- The agency shall arrange gift items for (a) children (b) other taxpayers/Dignitaries with proper branding of the Department during various competitions organized during IITF, 2026 for Taxpayers’ Lounge of IT Department limited to Rs. 3,50,000 (inclusive of applicable taxes) the details of the same may be shared on daily basis with this Directorate. — Qty: 1 Nos
- Miscellaneous items required for smooth running of the stall limited to Rs.2,00,000/- (including applicable taxes) — Qty: 1 Nos
- The agency shall set up banners / flex boards and other advertisements at designated spots at the trade fair on behalf of the Directorate not exceeding Rs. 20/- per sq. ft. and the expenditure should not exceed 6 lakhs (inclusive of applicable taxes). Mascots of the Department (Madhukar) by performers and prints of comics may be placed. — Qty: 1 Nos
- Software, Hardware and Personnel cost to develop, provide and run the Video games/AR/VR games to be provided by the agency, video game (including games for kids)/ interesting activity on the theme of the department and IITF along with an installation based on theme. — Qty: 1 Nos
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