NATIONAL TOLL FREE AIDS HELPLINE 1097 Call Centre Service
Delhi · Security & Surveillance Equipment · open
Key facts
- Tender value: ₹179.0Cr
- EMD: ₹8.9L
- Published: 16 Sep 2026
- Closing date: 16 Oct 2026
- Status: open
- Ministry: Ministry of Health and Family Welfare
- Department: Department of Health and Family Welfare
- Office: National AIDS Control Organization
Description
Tender for providing helpline call centre services on a per connect minute basis, with a contract period of 2 years and 1 day, under the Ministry of Health and Family Welfare, Department of Health and Family Welfare, through the National AIDS Control Organization. The bid includes technical and financial evaluation, EMD and ePBG requirements, and experience and turnover criteria.
Eligibility & requirements
- Experience required: 3 years
- Startup relaxation: Yes
- MSE relaxation: Yes
- Documents required: Contract copy with invoice, Execution certificate, Third-party inspection note
New to these terms? Read how tender eligibility criteria work.
Commercial terms
- Bid type: Two Packet Bid
- Evaluation: Total value wise evaluation
- Make in India (MII): No
- MSE preference: No
Line items (1)
- HELPLINE 1097 Call Centre Service
13 tender document(s) available — sign up to download.
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