Call Centre Service - Per Seat Basis - Standard call center setup (On Prim); Onsite with setup
Administration Department · Gandhinagar, Gujarat · Other · open
Key facts
- Tender value: ₹40.0Cr
- EMD: ₹80.0L
- Closing date: 11 Sep 2026
- Status: open
- Department: General Administration Department Gujarat
- Office: Sardar Patel Institute Of Public Administration
Description
Tender for setting up a standard call center with onsite setup, supporting inbound and outbound calls, for a duration of 3 years and 1 day, with an estimated bid value of approximately 400 million INR. The bid includes EMD and ePBG requirements, and is managed by the Gujarat Administrative Reforms and Training Division.
Eligibility & requirements
- Startup relaxation: No
- MSE relaxation: No
- Documents required: Bidder Turnover Certificate, OEM Authorization Certificate, Additional Documents as per ATC
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Commercial terms
- Bid type: Two Packet Bid
- Evaluation: Total value wise evaluation
- Make in India (MII): No
- MSE preference: No
Line items (1)
- Call center setup — Qty: 240 Seats
1 tender document(s) available — sign up to download.
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