Call Centre Service - Per Seat Basis - Standard call center setup (On Prim); Offsite
National Skill Development Corporation · New Delhi, Delhi · Other · open
Key facts
- Tender value: ₹30.0L
- Published: 07 Oct 2026
- Closing date: 28 Oct 2026
- Status: open
- Status as of: 07 Oct 2026 22:20 UTC
- Ministry: Ministry Of Skill Development And Entrepreneurship
- Office: Delhi
Description
Tender for setup and operation of standard call center services on a per seat basis, including inbound and outbound support, for a duration of 3 years, with specified experience, turnover, and MSE preferences. The contract includes provisions for offsite premises, multiple languages, and technical support as per detailed specifications.
Eligibility & requirements
- Experience required: 3 years
- Past performance: 99%
- Startup relaxation: Yes
- MSE relaxation: Yes
- Certifications: COPC 2014 or above, Cloud Service Provider Certificate (if applicable)
- Documents required: Contracts/Orders supporting experience, Audited Balance Sheets or CA certificate for turnover
New to these terms? Read how tender eligibility criteria work.
Commercial terms
- Bid type: Packet Bid
- Evaluation: value wise evaluation
- Make in India (MII): Yes
- MSE preference: Yes
Line items (1)
- Call center setup — Qty: 61 Seats
13 tender document(s) available — sign up to download.
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